Services

Services

TECHSER Services

TECHSER provides consulting services to assist with the deployment of the recommended IT solutions.

Our consultants have extensive experience in project implementations with different management approaches and support tools. Since our beginning, TECHSER consultants have been involved in several projects for multinational companies.

We have the knowledge and tools to provide effective support and consulting services. In TECHSER we see ourselves as facilitators who give life to strategic management, business processes improvement and IT services across the enterprise.

Our Services:

Strategic Management

From the definition of a BSC (Balanced Scorecard), to the definition of relevant KPIs, to system implementations and evaluation of the BSC

Business Process Management:

Support the establishment of Business Process Management, including a definition of the structure of processes, modeling and process optimization and the design of an organization based on processes.

Supply Chain Management:

Structure inter-organizational processes for managing the supply chain. Consulting and strategic alignment using SCOR model. Development of KPIs based on SCOR.

IT Management:

IT Service Management based on international standards such as ITIL and COBIT, establishing a framework for managing the IT infrastructure.