Consulting

Business Consulting

- Process Design and Modeling
- HR Management and Materials
- Cost Analysis
- Simulation Scenarios
- Monitoring Process
- Documentation

BPM

Business Process Management

- Sales Process:
Customers, Products, Follow-up
- Call Center Management
- Web-Service Enabled

CRM

Customer Relationship Manager

Application of specialized methodologies for SMEs achieve short term results.

Small and Medium Enterprises

Consulting for SME

PMI Certified consultants to ensure successful projects.

PMO

Project Management

- Improvement Initiatives
- Supply Chain
- Process Alignment
- Performance Indicator
- Platform IT

Lean Manufacturing

Planning and Logistics supported by technology and human resources platform to implement marketing campaigns.

Market analysis, statistics generation for control.

Telemarketing

TECHSER has a full range of courses focused on business and their supply chain.
We use a continuous improvement approach for internal staff, so they are prepared to apply the implemented programs in their work.

Training

Implementation of ISO standards to ensure product quality by implementing thorough procedures and internal control checkpoints, ensuring that all processes involved operate within the requirements.

ISO 9000

Software application designed to monitor and control industrial equipment, and act as a communication link to PLCs and sensors to control the processes automatically. Manages the information generated in the field.

SCADA

Supervisory Control and Data Acquisition

Applications available on portable computers to help personnel who work out of the office.
These applications allow you to bring software applications to the work location.

Mobile Computing